- ACCESS AND SECURITY
- BOARD OF DIRECTORS
- BUILDING MANAGEMENT
- GARBAGE DISPOSAL
- MAINTENANCE FEES
- MAKING A COMPLAINT
- SHARED FACILITIES
- STATUS CERTIFICATE
- SUITE RENOVATIONS
No. Only registered residents can book the facilities. You can, however, have a party for your friend, but you must be in attendance at all times.
Please contact the concierge desk at 416-596-1900. You will be required to complete an agreement and provide appropriate deposit and payment(s). Appropriate forms are available under “Forms” or from concierge/security desk.
The Declaration contains such details. A portion of your budget is set aside into a separate reserve fund and separate operating budget for the operations of the shared facilities. Changes in the shared facilities must be agreed to and approved by the boards of directors of both Icon corporations.
The shared facilities include the lobby, the concierge services, the party room, the conference rooms, the billiard room, the cyber lounge, the management office, visitor parking and the mail rooms.
Look for a licensed contractor who understands that he/she must work within the rules of the corporation. He/she should be able to provide evidence of adequate liability insurance and WSIB clearance certificate. Contact the management office if you have any questions or require assistance with finding an appropriate contractor.
To address liability concerns, we recommend that all work be performed by a licensed trades-person or contractor. Problems that occur from your renovation, such as burst pipes or electrical shortages are your responsibility, and costs to repair resulting damage will be charged back to the unit owner.
You must book the service elevator and pay the appropriate deposit. The elevator reservation form can be found on the Home Page. Absolutely no supplies are to be transported into the building through the lobby! The concierge will direct you or your contractor to the appropriate loading dock.
Contractors are permitted to work between the hours of Monday to Saturday, 8:00 a.m. to 7:00 p.m. We recommend that all “noisy” work be done during daytime hours.
Renovations of cosmetic nature can be done without approval of the Board of Directors. Modifications to the unit require the approval of the Board. Please complete the “Request for Renovations” form and submit to the management office for approval by the Board. Please include drawings, architectural plans, etc. pertinent to the proposed renovation. For new hardwood floor installation, please supply a spec sheet for the proposed underlay as there is a sound attenuation restriction.
Please refer to your agreement of purchase and sale and/or consult with your lawyer.
As a unit owner, you can impact only the part of the Certificate that deals directly with your suite. If you have unpaid maintenance fees or overdue balances, or liens, make sure you pay them in full before ordering the status certificate.
We do not recommend it. The Status Certificate is valid on the day it is produced and is only good for the month in which it is produced. Things may change, and you want the information to be accurate.
A Request for Status Certificate must be completed in writing and forwarded to the management office along with a cheque for $100 is payable to Del Property Management. The Management office has up to 10 days to prepare the document after the written request and payment have been received. Status certificates can also be requested on line at statuscertificate. There is a $25 convenience fee in addition $100.
This document provides information on the subject property, as well as the financial, reserve fund and legal status of the Corporation, along with a copy of the Declaration, by-laws, and Rules and Regulations.
You can address your concerns directly to the board of directors in writing, in a confidential manner. Put your correspondence in an envelope to the attention of the President of the Board marked “Confidential” and drop it off at the concierge desk. You can also ask the Manager, in writing, that you wish to meet with the Board of Directors at their next regularly scheduled board meeting.
Confidentiality is always protected and your name or suite number are never released.
We recommend you:
- Call the concierge (416-596-1900) and report the problem immediately. This call will become part of the security written report that is handed to the Management Office. Concierge will immediately investigate and deal with the resident.
- Follow up this telephone call with a letter or e-mail written to the Management Office. Management office will follow up on all complaints received and deal with them in an appropriate manner.
While suite maintenance is the unit owner’s responsibility, it is always good to have the superintendent check out the problem before you request a service call. Complete a Maintenance Request form, which can be found on the Home Page of this website or is available at the concierge/security desk. Someone from management office or the superintendent will contact you to make arrangements to investigate your request. You can also contact the management office by phone at 416-596-0490 or by e-mail at email@example.com.
Put your complaint in writing to the management office as soon as you can after the incident. The incident will be investigated and if, required the staff member or contractor will be disciplined. All complaints, and the action taken, are properly documented.
You can arrange for your fees to be automatically taken from your bank account, by completing a CEA form and returning it along with a void cheque to the management office. Please note that it takes approximately 7-10 days for the automatic withdrawals to take effect. You can also pay by 12 post-dated cheques, payable to T.S.C.C. 1549 and delivered to the management office.
Fees are set as a proportion of ownership in the building as per Schedule “D” of the Declaration.
Please contact the management office to obtain this information.
Along with the purchase of your unit comes the responsibility to contribute to the annual budget to operate, repair and maintain common elements, including exclusive use common elements based on the proportionate share found in schedule “D” of the Declaration. An owner cannot waive his/her right to use all or any part of the common elements in order to reduce his/her common expenses payable.
A Condominium is a group of “units” to which individual owners hold registered title. A Condominium owner holds title to his/her own unit and at the time shares with all other owners an interest in the balance the property constituting the “common areas” of the Condominium.
We have contract with GFL for the removal or household waste and recycling only. Removal of other items is subject to a minimum charge of $280.
You may make alternative arrangements with any private disposal company (i.e. 1-800 got junk?) but it must be coordinated to have items removed directly from the suite, as items will not be allowed to be left in the common areas of the building.
Check with your realtor or the Classified Ads on this website or the bulletin board located in the building mail room.
Owners can sell or rent their parking spaces or lockers; however, such sale or rental is restricted to owners/residents registered in either of the two Icon towers.
No. Parking spaces are deeded and registered on title to each unit.
The corporation will repair the units after damage, less the deductible portion of the insurance or the cost of repair, whichever is less.
It is the homeowner’s responsibility to obtain a condo homeowners insurance package which covers contents, betterments & improvements, corporation’s deductible; special assessments, personal liability and contingency insurance.
Canada Post will not release your mail to the Management. It is better to make arrangements with a friend to pick up your mail or to make arrangements with Canada Post to hold or re-direct it. We suggest you advise concierge/security when you plan to be away for an extended period (use the Vacation Form) in case there are any deliveries for you and/or if there is an emergency situation (i.e. flood) in your suite.
The board of directors chooses a property management firm. This firm provides a manager that the board determines is suitable to manage the building.
The AGM must be held within six months of the corporation’s year-end, which is June 30th. It is normally held in November; but may sometime extend to early December. The meeting allows the owners to meet with the Board, management, auditor and other guests that may be invited by the Board, and to ask questions related to the operations of the corporation and/or any other concerns tabled by the owners.
The Condominium Act allows owners to requisition a meeting for this purpose. The requisition must be signed by 15% of the unit owners. Please refer to the Condominium Act for details.
Yes. Please put your request in writing to the management office, and arrangements will be made for you to review the minutes. Items of a confidential nature or where privacy of others has to be protected will be deleted from the minutes.
No. Much of the discussion is confidential and not open to public.
If for some reason you are unable to resolve your concerns/problems with the property manager, you may put your request in writing to the attention of the Board. This request will be put on the agenda at the next scheduled meeting of the Board, and the Board will set also aside time to meet with you at that time. Please let the property manager that you wish to meet with the Board.
Board members hold staggered terms of three years each. Every year, at Annual General Meeting, one or two positions become available. One position on the Board is always reserved for a vote by owner occupants. Prior to the Annual General Meeting, a notice is posted inviting applications. These are submitted for a vote at the Annual General Meeting.
The board meets on a regular basis, usually every other month, with majority of the members always present to discuss affairs of the corporation.
No. The individual directors are residents, first and foremost. The only time they are a member of the Board of Directors is when they are carrying on the business of the corporation, in a duly called meeting for that purpose. Residents requiring assistance or wanting to contact the Board should do so through the property manager.
Management is responsible for day-to-day operation of the building under the direction of the Board of Directors.
The basic role of the board is to oversee and manage the Corporation’s assets. All good directors always upgrade their knowledge and skills to ensure that the strict standards of the Condominium Act and the Declaration are met.
The Board of Directors consists of five elected volunteers who give their time to ensure the needs of the community are met. A list of their names is available from the Management office.
Real estate agents are required to check in with concierge/security before entering the building for real estate purposes and are to leave their business card there. No unit keys will be left at the concierge/security desk. Lock boxes are permitted in the stairwells and real estate agent(s) assume full responsibility for their own lock boxes. Prospective purchaser(s) may only tour the building and/or shared facilities if accompanied by the owner or any authorized real estate agent. Public open houses or similar viewings are strictly prohibited.
Friends and family can have access to your unit only if you have provided a written permission. On this basis, concierge/security will grant access to the property.
As only registered residents can have access fobs, one cannot be provided. Visitors can have access to the building through concierge/security. Providing a key to your suite is at your discretion.
Access fobs are supplied to registered residents only. Investment owners have access to the building through the concierge/security desk.
The access fobs are property of the Corporation and will only be released to legitimate tenants. Copy of the lease is required along with other information to confirm tenancy. Condominium Act and the Declaration also obligates the owner to provide this information.
We have an obligation to other owners and we have legal requirements to meet under the Condominium Act. The Act differentiates between owners who live in their units and those who do not. We are obligated to have accurate records in this respect. As such, we use the same criteria as used by libraries or schools. In special circumstances, the Board will consider other evidence of residency.
It is not an option. The Declaration clearly states that all suites are accessible by master key. This is for your safety in the event of emergency. Costs incurred for breaking the door in the event of a fire, or other emergency will be charged back to the unit owner if access to the unit is not immediate.
All locks must be keyed to the building master system. Please contact the property management office. There is a charge for suite lock replacement.
You must go to security and provide proof of residency. Security will assist you with access to your suite.
No. An adult resident must accompany guests at all times.